{"id":227,"date":"2011-07-17T13:38:44","date_gmt":"2011-07-17T18:38:44","guid":{"rendered":"http:\/\/www.timrosenblatt.com\/blog\/?p=227"},"modified":"2011-07-17T13:38:44","modified_gmt":"2011-07-17T18:38:44","slug":"treat-your-waiter-politely","status":"publish","type":"post","link":"http:\/\/www.timrosenblatt.com\/blog\/2011\/07\/17\/treat-your-waiter-politely\/","title":{"rendered":"Treat your waiter politely"},"content":{"rendered":"<blockquote><p>The Waiter Rule also applies to the way people treat hotel maids, mailroom clerks, bellmen and security guards. Au Bon Pain co-founder Ron Shaich, now CEO of Panera Bread, says he was interviewing a candidate for general counsel in St. Louis. She was &#8220;sweet&#8221; to Shaich but turned &#8220;amazingly rude&#8221; to someone cleaning the tables, Shaich says. She didn&#8217;t get the job.<\/p>\n<p>Shaich says any time candidates are being considered for executive positions at Panera Bread, he asks his assistant, Laura Parisi, how they treated her, because some applicants are &#8220;pushy, self-absorbed and rude&#8221; to her before she transfers the call to him.<\/p>\n<p>Just about every CEO has a waiter story to tell. Dave Gould, CEO of Witness Systems, experienced the rule firsthand when a waitress dumped a full glass of red wine on the expensive suit of another CEO during a contract negotiation. The victim CEO put her at ease with a joke about not having had time to shower that morning. A few days later, when there was an apparent impasse during negotiations, Gould trusted that CEO to have the character to work out any differences.<\/p><\/blockquote>\n<p>via <a href=\"http:\/\/www.usatoday.com\/money\/companies\/management\/2006-04-14-ceos-waiter-rule_x.htm\">USATODAY.com &#8211; CEOs say how you treat a waiter can predict a lot about character<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Waiter Rule also applies to the way people treat hotel maids, mailroom clerks, bellmen and security guards. Au Bon Pain co-founder Ron Shaich, now CEO of Panera Bread, says he was interviewing a candidate for general counsel in St. Louis. She was &#8220;sweet&#8221; to Shaich but turned &#8220;amazingly rude&#8221; to someone cleaning the tables, &hellip; <a href=\"http:\/\/www.timrosenblatt.com\/blog\/2011\/07\/17\/treat-your-waiter-politely\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Treat your waiter politely&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[264,146],"tags":[],"_links":{"self":[{"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/posts\/227"}],"collection":[{"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/comments?post=227"}],"version-history":[{"count":1,"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/posts\/227\/revisions"}],"predecessor-version":[{"id":228,"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/posts\/227\/revisions\/228"}],"wp:attachment":[{"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/media?parent=227"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/categories?post=227"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.timrosenblatt.com\/blog\/wp-json\/wp\/v2\/tags?post=227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}